Look, we get it - nobody actually enjoys reading privacy policies. But since we're a law firm that deals with compliance daily, we figured we'd make ours straightforward and honest. No legal jargon overload, just the facts about how we handle your information.
Welcome to Valoryn Continuum Legal Services. We're based in Toronto and specialize in corporate compliance and regulatory law - which means we know better than most how important data privacy really is.
This policy explains how we collect, use, and protect your personal information when you interact with us, whether that's through our website, email, phone calls, or in-person meetings. We take this stuff seriously because, well, it's literally what we help our clients with every day.
By using our services or visiting our site, you're agreeing to the practices outlined here. If something doesn't sit right with you, let's talk about it - our contact info is at the bottom of this page.
Here's what we typically gather, and why:
We need this to actually communicate with you and provide legal services. Pretty basic stuff.
Can't advise on regulatory matters without understanding your situation, right?
Standard web analytics stuff. Helps us make the site less annoying to use.
Note: We don't store full credit card numbers ourselves - that's handled by our secure payment processor.
We're not in the business of selling data or bombarding you with marketing emails. Here's actually what we do with your info:
To give you advice, draft documents, represent your interests, and generally do the legal work you've hired us for. Kind of the whole point.
Responding to your inquiries, sending updates about your matters, sharing relevant regulatory changes that might affect you.
Invoicing, processing payments, maintaining records for accounting and legal purposes. Yes, we have to keep these for several years - it's not just us being pack rats.
Understanding what practice areas are in demand, making our website better, identifying areas where we can serve clients more effectively.
Meeting our own regulatory obligations, conflict checks, anti-money laundering requirements, and professional responsibility rules. Lawyers have lots of rules to follow too.
Sending newsletters or alerts about legal developments - but only if you've opted in. We're not gonna spam you.
Okay, this is where we get a bit technical - but it matters. We've implemented what we believe are industry-standard (and then some) security measures:
All data transmitted between you and our servers uses SSL/TLS encryption. That's the little padlock you see in your browser. Sensitive documents and client files are encrypted at rest too.
Not everyone in our office can access everything. We use role-based permissions, and only folks who need specific info for their work can see it. Plus multi-factor authentication for all our systems.
Our office at Bay Street has controlled access, security systems, and we don't leave client files lying around on desks. Old-school security still matters.
We review our security practices regularly and update them as threats evolve. Cyber security isn't a "set it and forget it" thing.
Everyone here gets trained on data privacy and security. We practice what we preach to our compliance clients.
We're not gonna sell your info to marketers or data brokers. Period. But there are a few situations where we might need to share your information:
Sometimes we work with third-party vendors who help us run our practice - think cloud storage providers, payment processors, or IT support. These folks sign confidentiality agreements and can only use your data for the specific purposes we've contracted them for.
If we're legally required to disclose information - like responding to a valid court order, complying with regulatory investigations, or meeting our professional obligations under the Law Society rules - we'll do so. But we'll push back on overly broad requests when appropriate.
If you ask us to share information with someone (like co-counsel, experts, or other advisors), we'll do that. Pretty straightforward.
If our firm merges with another or gets acquired (not that we're planning on it), client information would be part of that transfer. You'd be notified, of course.
We occasionally need to consult with our own lawyers, accountants, or insurers. They're bound by their own professional confidentiality rules.
Under Canadian privacy law, you've got several rights when it comes to your personal information. Here's what you can do:
You can ask to see what personal data we hold about you. We'll provide it within 30 days (though lawyer-client privileged stuff follows different rules).
If something's wrong or outdated, let us know and we'll fix it. We'll also notify anyone we've shared that info with about the correction.
If you've given us consent for something (like marketing emails), you can take it back anytime. Just know that this might affect our ability to provide certain services.
In some cases, you can object to how we're using your data. We'll review your request and honor it unless we have compelling legal grounds to continue.
You can request an electronic copy of your personal information in a commonly used format.
If you think we've mishandled your data, you can complain to the Office of the Privacy Commissioner of Canada. But we'd appreciate it if you talked to us first so we can try to fix it.
To exercise any of these rights, just reach out to us using the contact info at the bottom of this page. We'll get back to you within a reasonable timeframe.
Yeah, we use cookies. Not the chocolate chip kind, unfortunately. Here's the rundown:
These are necessary for the site to function. They help with stuff like keeping you logged in to our client portal or remembering your language preferences. Can't really turn these off without breaking things.
We use Google Analytics (with IP anonymization turned on) to understand how people use our site. This helps us figure out what's working and what's confusing. You can opt out of Google Analytics using their browser add-on if you want.
These remember your choices (like if you've dismissed a notification banner) so we don't annoy you repeatedly.
We don't use cookies for targeted advertising or social media tracking. We're a law firm, not a marketing company.
We don't keep your information forever, but we do have to hold onto it for a while. Here's basically how long:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Client Files & Correspondence | 10 years after matter closes | Law Society requirements, potential claims |
| Billing & Financial Records | 7 years | Tax and accounting regulations |
| Marketing Contacts | Until you unsubscribe | To send updates you've opted into |
| Website Analytics | 26 months | Google Analytics default settings |
| Initial Consultation Info (no engagement) | 3 years | Conflict checks and follow-up |
After these periods, we securely destroy or anonymize the data. "Securely destroy" means we don't just toss it in the recycling bin - we use secure deletion methods for digital files and shredding for physical documents.
Sometimes we might need to keep stuff longer due to ongoing legal proceedings or regulatory requirements. If that applies to you, we'll let you know.
Our website might contain links to other sites - regulatory bodies, legal resources, professional associations, that sort of thing. Just so you know, we're not responsible for the privacy practices of those other sites.
When you click through to another site, you're subject to their privacy policy, not ours. We'd recommend reading their policies too, especially if you're giving them any personal information.
We try to only link to reputable sources, but we can't guarantee what they do with your data once you leave our site. It's kinda like when your GPS takes you off the main road - we've pointed you in a direction, but you're on your own from there.
Privacy laws and best practices evolve, so we might need to update this policy from time to time. When we do:
Your continued use of our services after we post changes means you accept the updated policy. If you don't agree with the changes, let's talk about your options - we're reasonable people.
We review this policy at least annually to make sure it still accurately reflects our practices and complies with current laws. Last comprehensive review was November 2025.
Got questions, concerns, or requests about how we handle your personal information? We actually want to hear from you. Seriously.
Valoryn Continuum Legal Services
Suite 2100, 181 Bay Street
Toronto, ON M5J 2T3
(416) 789-5432
info@valoryncontinuum.info
When you reach out, please include:
We'll acknowledge your message within 2 business days and provide a substantive response within 30 days. If we need more time (sometimes complex requests take a while to process), we'll let you know.
We handle your personal information with the same care and professionalism we bring to your legal matters. Privacy isn't just a compliance checkbox for us - it's fundamental to the trust our clients place in us. If you ever have doubts or questions about how we're handling your data, please don't hesitate to reach out. We'd rather have that conversation than have you wondering.